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Shipping & Returns

SHIPPING POLICY

At Little Eichs, we know how exciting it is to receive something special for your little one, and we are committed to getting your order to you as quickly and safely as possible.

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Processing Time
Orders are processed within 2–4 business days unless otherwise stated. During new launches, restocks, or holiday seasons, processing times may be slightly extended.

Shipping Methods & Delivery Estimates
Shipping rates and delivery timelines are calculated at checkout based on your location and selected shipping method.

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow its journey right to your doorstep.

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Please Note:
Delivery times are estimates provided by the carrier and are not guaranteed. Little Eichs is not responsible for shipping delays caused by the carrier, weather, or incorrect shipping information.

Incorrect Addresses
Please double-check your shipping details at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

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Lost or Stolen Packages
If your package shows as delivered but cannot be located, please contact the shipping carrier first. If you still need assistance, reach out to us at littleeichs@gmail.com, and we will do our best to help.

RETURN & EXCHANGE POLICY

Returns & Exchanges

At Little Eichs, we want you to love every piece you receive. If something isn’t quite right, we’re happy to help!

Return Eligibility

We gladly accept eligible returns within 14 days of delivery.

To qualify for a return:

  • Items must be unworn, unwashed, and in original condition

  • All tags must remain attached

  • Items must be free of stains, odors, pet hair, or damage

  • Items must meet the eligibility requirements listed below

Exchanges

Need a different size? We’re happy to offer size exchanges based on product availability.

Customers are responsible for return shipping costs for size exchanges. Once we receive and inspect your returned item, we’ll send the replacement if the requested size is available.

If the requested size is no longer available, store credit will be issued instead.

Store Credit

Approved returns will be issued as store credit. Original shipping charges are non-refundable.

Non-Returnable Items

The following items are final sale and cannot be returned or exchanged:

  • Clearance or discounted merchandise

  • Seasonal or holiday items

  • Gift cards

  • Items marked Final Sale

Damaged or Incorrect Orders

If your item arrives damaged or defective, or if Little Eichs accidentally sends you the wrong item, please contact us within 48 hours of delivery so we can make it right.

When the mistake is on our end, Little Eichs will cover the necessary shipping costs.

Return Shipping

Customers are responsible for return shipping costs for returns or exchanges due to sizing, fit preference, or change of mind.

Original shipping charges are non-refundable.

If an item arrives damaged or incorrect due to an error by Little Eichs, we will cover the necessary return shipping costs.

We recommend using a trackable shipping service when sending a return. Little Eichs is not responsible for return packages lost in transit.

Our goal is always to provide beautiful, high-quality pieces your family can enjoy — and a shopping experience that feels just as thoughtful. 🤍

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